Have a question about our services? Want to suggest a new feature? Or maybe your furry friend just wants to say hello? Whatever's on your mind, we'd love to hear from you! Our team of pet enthusiasts is ready to assist with wagging tails and helpful paws.
We're always excited to hear from pet parents like you. Fill out this simple form, and we'll fetch a response for you within 24-48 hours.
Have an idea for a new feature or service? We love hearing so we make Pawwise better for you and your furry friends!
Interested in partnering with Pawwise? We're always looking to collaborate with other pet-loving businesses and services!
Need help with an existing service or have questions about your account? Our support team is ready to assist you!
Before reaching out, check if your question has already been answered below:
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please indicate this in your message subject line.
Currently, we handle all customer inquiries through our contact form, email, and social media channels. This allows us to efficiently track and respond to all requests.
Please use our contact form and select "Customer Support" from the dropdown menu. Include details like the device you're using, browser type, and steps to reproduce the issue.
Pawwise is not an emergency pet service. If your pet is experiencing a medical emergency, please contact your local veterinarian or emergency animal hospital immediately.
While we primarily operate online, our tail-wagging team is based at:
Pawwise Headquarters - 123 Pet Avenue, New York, NY 10001
| Day | Hours |
| Monday - Friday | 9:00 AM - 6:00 PM EST |
| Saturday | 10:00 AM - 4:00 PM EST |
| Sunday | Closed (Email monitoring only) |
Note: During holidays, our response times may be slightly longer. We appreciate your patience and will get back to you as soon as possible!
"Your feedback helps us grow and improve our services for all pet parents. Every suggestion is read and considered by our team."
Our contact page is fully optimized for mobile devices, so you can reach out to us anytime, anywhere – whether you're at the dog park or cuddled up on the couch with your cat.
At Pawwise, we believe that every pet parent deserves prompt, friendly, and helpful service. Whether you have questions, suggestions, or just want to share a cute story about your furry friend, we're here to listen and help.
Remember, we'll respond to your inquiry within 24-48 hours. In the meantime, give your pet an extra treat from the Pawwise team!
Welcome to Pawwise, where we believe every pet deserves the best care possible, and every pet parent deserves support on their journey.
We understand the joys and challenges of caring for your furry, feathered, or scaled family members. That’s why we’ve created a community and resource hub dedicated to making pet parenting made easier through budget-friendly solutions, expert guidance, and compassionate support.
Pawwise@2025 – All Right Reserved.
